How can an MM2H company check its licence-application status?
MOTAC directs companies to TOURLIST or its responsible offices for licence-application updates. Separate a pending file from an issued licence.
The short answer
MOTAC’s licensing FAQ says a company can check its application through TOURLIST or contact the relevant state office or headquarters using the official staff directory. Use the company’s actual application reference and verified channel. A submitted file or status update is not the same as an issued, current MM2H operator licence.
Which channels does the official FAQ identify?
The licence-status FAQ (external website) identifies TOURLIST and the relevant MOTAC offices as routes for checking a business application. It links the Ministry’s official staff directory. This is the company’s licensing file, not a participant’s individual MM2H application status.
Reach the system and directory through the official Ministry links. Do not rely on contact details copied into an unsolicited message without checking them. MM2H.org does not have privileged access to licensing files and cannot obtain a private status by publishing an article.
What makes a status enquiry useful?
Prepare the company name, application type, reference if available, submission date and the precise question requiring an answer. Keep sensitive attachments out of an initial enquiry unless the verified channel requests them. A clear, limited request is easier to route than an unstructured archive of documents.
If the system shows an outstanding action, identify who in the company will address it and what evidence is needed. Retain a record of the submission and response. Do not repeatedly create new applications merely because the company has not understood an existing status message.
How should the company interpret an update?
Distinguish acknowledgement, consideration, a request for information, a conditional outcome and an issued permission according to the actual communication received. This article does not define every TOURLIST status label. Ask for clarification if the required action is unclear rather than inventing a meaning for it.
Check whether the message concerns the headquarters, a branch, a renewal or a proposed change. These are different files with different consequences. The company-change guide explains why one positive update should not be treated as approval for every linked business action.
What may a company say to prospective applicants?
Represent the stage accurately. A pending licence application should not be marketed as an issued licence or a guarantee that the company can undertake every proposed service. Applicants need evidence of the status relevant to the actual appointment, not only proof that a form has been submitted.
For a public verification exercise, use the separate agent-licence guide. It distinguishes the public official record from a company’s private application progress. The publication does not certify a pending file or make an immigration or business-licensing decision.
Related questions readers ask
Is this a participant’s programme application status?
No. It concerns the operating company’s business-licence application.
Does submission mean the licence has been issued?
No. Keep acknowledgement or pending status separate from evidence of an issued, current permission.
Can MM2H.org access a company’s TOURLIST account?
No. Use the verified official channel and authorised company access.
Check the operator and the evidence.
Read our directory verification standards and use official sources before appointing an operator or preparing a licensing enquiry.
Read operator verification standards Find official MM2H resourcesSources & further checking
- MOTAC FAQ: How can an MM2H company check its licence-application status? (opens in new tab) (external website)
Source consulted: 12 November 2026. Recheck current information before acting.
- MOTAC operator-licensing documents (opens in new tab) (external website)
Source consulted: 12 November 2026. Recheck current information before acting.
General editorial information, not immigration, legal, tax or financial advice. Suggest a correction.