Cut-paper blank documents connected by translation arrows beside a pen and globe.
AI-generated editorial illustration. Not a photograph of an applicant, property or official document.

The short answer

MOTAC says a Letter of Good Conduct issued in a language other than Malay or English must be translated into one of those languages through the recognised or embassy-certified translation route it describes. Translation and any separate document-certification requirements are different checks. Confirm the current format and accepted evidence before commissioning or submitting documents.

What does the FAQ require for a foreign-language LOGC?

For a Letter of Good Conduct in another language, the FAQ requires an English or Malay translation by a recognised translator or one certified through the embassy route described there. A self-made translation should not be assumed sufficient. Ask separately about copies, certification and the current checklist; the translation statement does not settle every document-authentication question.

Read MOTAC’s official FAQ answer (external website).

Name the task precisely

A translation communicates the content in another language. Certification or authentication can concern other aspects of a document or copy. Do not assume that one stamp or service automatically satisfies every requirement attached to the record.

The official FAQ (external website) contains a specific language-related answer for good-conduct letters. The administrative booklet (external website) also refers to translated and authenticated family evidence in relevant services. Use the current instruction for the actual document rather than applying a general label to the whole file.

What should you ask before ordering a service?

Identify the document, issuing authority, language, proposed submission and current checklist. Ask who is recognised to provide the required service, what must accompany it and whether an original or a particular form of copy is needed.

If a provider says it can arrange everything, request a written description of the tasks included. A quotation for translation may not include another authentication step. Likewise, a certified copy does not necessarily certify the accuracy of a translation.

How should different countries and records be handled?

Do not assume that the route used for one country’s document applies to another. A marriage record, adoption record, certificate or other evidence may require a case-specific explanation. Obtain the relevant instructions before making a chain of appointments based on an unrelated example.

Keep a private record of the issuing body, preparation route, current version and unresolved question. That record should allow the application coordinator to see what remains without unnecessarily circulating the underlying personal information.

What should you check when the work is returned?

Compare names, dates and references across the original, copy and translation. Identify any discrepancy and ask for a proper correction through the relevant professional channel. Do not make informal edits to an official document or silently change its meaning to match another record.

Keep the connected versions together and identify which one was submitted. When further evidence is requested, preserve that request and the response so that there is a clear record of what the authority or appointed provider asked for.

How can the application plan stay realistic?

Treat document preparation as a sequence with dependencies. A later service may need the output of an earlier one, and a time-sensitive record may need its timing checked. Do not insert guessed completion periods or universal validity rules into the plan.

Our programme overview helps identify the route, while the document-checklist guide keeps the transaction organised. The reliable question is not simply whether a document is “certified”; it is whether the actual required preparation has been established and completed for the intended submission.

Related questions readers ask

Does certification of a copy also certify its translation?

Not necessarily. Identify the separate task required and who is recognised to perform it for the actual submission.

Can the same authentication route be assumed for every country?

No. Check the issuing authority, document and current transaction instructions rather than importing another applicant’s route.

What should happen if names differ across records?

Identify the discrepancy and obtain the proper clarification or correction. Do not alter an official record informally to hide it.

Explore your programme options.

Read the programme guides and compare the four federal options to plan your next questions.

Explore MM2H programmes Compare the four federal programmes

Sources & further checking

General editorial information, not immigration, legal, tax or financial advice. Suggest a correction.

About MM2H.org Editorial

MM2H.org Editorial is the editorial desk of MM2H.org, an independent publication. It creates source-linked guides and answers to common questions about Malaysia My Second Home, distinguishes official requirements from editorial explanations, and identifies points that need further checking. The desk welcomes evidence-backed corrections and keeps commercial relationships visible.

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